Privacy Policy

Below you will find the Privacy Policy for Lindemann Chimney Service. This Privacy Policy explains how Lindemann Chimney Service collects, uses, and discloses information about you. The terms “Lindemann Chimney Service,” “we,” “us,” and “our,” include Lindemann Chimney Service and its affiliates. We use the terms “you,” and “your” to mean any person or organization using www.lindemannchimneyservice.com (“website”) or the services we offer on that person’s or organization’s behalf. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this Privacy Policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

WHAT INFORMATION WE COLLECT FROM YOU

We collect the following information from you, our direct customers and for our direct customers:

If you elect not to provide this information, you may be unable to access some or all of the website and its features.

HOW WE USE YOUR INFORMATION

We use the information we collect only in compliance with this Privacy Policy. Customers for whom we provide services are obligated through our agreements with them to comply with this Privacy Policy as well.

We will never sell your personal information to any third party.

The basis and use of your personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so; where we need the personal information to perform a contract with you; or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

We use your personal information for the following general purposes: to provide you with the products and services you request; to manage your account, including processing bills; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about products or services that may be of interest to you; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal or fraudulent activities; to enforce any contracts between you and us; and as otherwise described to you at the point of collection.

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of verifying your financial qualifications and to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain or use information you provide except for the sole purpose of credit card processing on our behalf.

Email Communications. We want to make it easy for you to take advantage of the services offered on our website. One way we do this is by sending you email messages that contain information about your apparent service-related interests. We believe these email messages will provide you with useful information about our services. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.

WITH WHOM WE SHARE YOUR INFORMATION

This website may share your information with the following entities:

We also may share your information:

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information, which is not considered personal information, with third parties, including customers, advertisers and investors. For example, we may tell our advertisers and/or customers the number of visitors the website receives or the most popular services that we provide. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

If the information is a combination of aggregate information and personal information it will be treated as personal information and our handling of such information will comply with this Privacy Policy.

HOW YOU CAN ACCESS YOUR INFORMATION

YOUR CHOICES WITH RESPECT TO COLLECTION AND USE OF YOUR INFORMATION

As discussed above, you can choose not to provide us with any information, although it may be needed to access certain features offered on the website.
You also can add, update or delete information as described above.
You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from the website, you will not be able to access portions of our website.

RETENTION OF YOUR PERSONAL INFORMATION

How long we keep personal information depends on the type of information collected. After such time as the personal information is no longer needed, you withdraw your consent, or our relationship is terminated, we will either delete or anonymize your personal information or, if this is not possible, then we will securely store your personal information until such time as it can be deleted. We will delete the personal information at an earlier date if you so request.

We retain personal information for the length of time we have an ongoing legitimate business reason to do so, i.e. as long as required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce any agreements.

If you provide information to our customers as part of their use of our services, our customers decide how long to retain the personal information they collect from you. If a customer terminates it use of our services, then we will export all personal information you provided to that customer. After termination, and unless legally prohibited, we will delete all customer information, including your personal information.

If you have elected to receive marketing communications from us, we retain personal information about your marketing preferences for a reasonable period of time form the date you last expressed an interest in our services, unless you otherwise withdraw your consent.

TRANSFERRING YOUR PERSONAL INFORMATION

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your personal information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

COOKIES AND OTHER TECHNOLOGIES

We use cookies to track your use of the website. A cookie is a small data file that certain websites write to your hard drive when you visit those websites. If you prefer not to receive cookies through our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. However, if you refuse to accept cookies from the website, you will not be able to access portions of our website. This website uses cookies for the following general purposes:

Please note that we do not have access to or control over cookies or other technologies third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

If you have any questions about our use of cookies or other technologies, please use the “Contact Us” webpage on the website.

HOW WE PROTECT YOUR INFORMATION

To prevent unauthorized access, maintain data accuracy, and ensure the permitted use of personal information, we use commercially appropriate physical, electronic, and managerial procedure to safeguard and secure the personal information we collect. Unfortunately, the transmission of information over the internet is not completely secure. However, we have put in place various security procedures as set out in this Privacy Policy. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information provided to us. Any transmission of your personal information through our website is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

CHILDREN’S PRIVACY

We do not seek to collect or maintain information on our website from those we know are under 18, and no part of our website is structured to attract anyone under 13.

EXTERNAL LINKS

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy policies posted on those other sites to understand their procedures for collecting, using, and disclosing personal information.

UPDATES

We may update this Privacy Policy at any time in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

HOW YOU CAN CONTACT US

If you have questions about this Privacy Policy please contact us through the “Contact Us” webpage on the website.

  • 110 Albrecht Drive
    Lake Bluff, Illinois 60044
  • 847.739.4199

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