We collect the following information from you, our direct customers and for our direct customers:
If you elect not to provide this information, you may be unable to access some or all of the website and its features.
We will never sell your personal information to any third party.
The basis and use of your personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so; where we need the personal information to perform a contract with you; or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
We use your personal information for the following general purposes: to provide you with the products and services you request; to manage your account, including processing bills; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about products or services that may be of interest to you; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal or fraudulent activities; to enforce any contracts between you and us; and as otherwise described to you at the point of collection.
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of verifying your financial qualifications and to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain or use information you provide except for the sole purpose of credit card processing on our behalf.
Email Communications. We want to make it easy for you to take advantage of the services offered on our website. One way we do this is by sending you email messages that contain information about your apparent service-related interests. We believe these email messages will provide you with useful information about our services. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
This website may share your information with the following entities:
We also may share your information:
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information, which is not considered personal information, with third parties, including customers, advertisers and investors. For example, we may tell our advertisers and/or customers the number of visitors the website receives or the most popular services that we provide. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
As discussed above, you can choose not to provide us with any information, although it may be needed to access certain features offered on the website.
You also can add, update or delete information as described above.
You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from the website, you will not be able to access portions of our website.
How long we keep personal information depends on the type of information collected. After such time as the personal information is no longer needed, you withdraw your consent, or our relationship is terminated, we will either delete or anonymize your personal information or, if this is not possible, then we will securely store your personal information until such time as it can be deleted. We will delete the personal information at an earlier date if you so request.
We retain personal information for the length of time we have an ongoing legitimate business reason to do so, i.e. as long as required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce any agreements.
If you provide information to our customers as part of their use of our services, our customers decide how long to retain the personal information they collect from you. If a customer terminates it use of our services, then we will export all personal information you provided to that customer. After termination, and unless legally prohibited, we will delete all customer information, including your personal information.
If you have elected to receive marketing communications from us, we retain personal information about your marketing preferences for a reasonable period of time form the date you last expressed an interest in our services, unless you otherwise withdraw your consent.
We do not seek to collect or maintain information on our website from those we know are under 18, and no part of our website is structured to attract anyone under 13.